Customer Connect
Simplify the management of your shipments
DHL can turn your personal computer into a more powerful and easy-to-use tool. Customer Connect speeds up the shipment processes through easy-to-complete formats and online applications.
What is Customer Connect?
It is an electronic tool created for DHL clients, which allows you to manage and control your shipments from the comfort of your office.
It can be configured to satisfy your shipment needs; it can also be adapted for the information processes of your company.
It is compatible with several system platforms, such as Windows 2000 and Windows XP.
It can be configured to satisfy your shipment needs; it can also be adapted for the information processes of your company.
It is compatible with several system platforms, such as Windows 2000 and Windows XP.
What does Customer Connect do?
- Prepares the airwaybills electronically
- Previous Alert of Shipment
- Tracking through Internet of your national and international shipments
- Fees and transit times (by weight and destination)
- Report of your shipments
- Controlling and printing of invoices to make exports
- Location of DHL Express stores (address, phone number and locality)
What are the benefits?
- Easy to use
- Increases productivity with the automated function for high volumes
- Offers more reliability of your information, thanks to the online transmission function
- Informs the Addressee about the details of the shipment you have made.
- Allows you to elaborate a pre-format to speed up the filing out of the most common shipments.
- Offers you the option of shipment tracking 24 hours, 7 days a week,
- One-time capture of your Senders and Addressees, because it creates and keeps a database.
- Allows you to issue reports of your shipments with the information provided.
Minimum System Requirements
Hardware
Have a printer:
- Laser: Any model with standard letter-size printing format.
- Matrix: Any model with personalized printing format for pre-formats of 8.50 X 6.00 in.
- Intel Pentium III or upper processor, minimum speed of 800 Mhz.
- 500 MB of free space in hard disk.
- RAM Memory of 256 MB or more.
- Minimum screen resolution of 800 X 600 with color of 32 bits to high resolution.
Have a printer:
- Laser: Any model with standard letter-size printing format.
- Matrix: Any model with personalized printing format for pre-formats of 8.50 X 6.00 in.
Software
At least one of the following operation systems is required:
For more information please contact our Service Desk on
01 800 1345 247 or e-mail: servicedesk.mexico@dhl.com
- Windows 2000 with service pack 4
- Windows XP with service pack 2
- Have Internet access through own network or through a MODEM for telephone dialing of networks, in any of the following protocols
- File transfer (FTP) Port 21
- E-mail transfer (SMTP) Port 25
- Internet surfing (HTTP) Port 8080
For more information please contact our Service Desk on
01 800 1345 247 or e-mail: servicedesk.mexico@dhl.com
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