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Customer Service

DHL Express Mexico highly appreciates your comments and suggestions related to our website, products and services. Kindly use the form that is provided below.

Please be specific in your comments and give detailed information regarding your query or concern. If you are requesting tracking information, kindly provide your airway bill number.

*Fields marked with an asterisk are mandatory, as they enable us to contact you.

If you would need to Open a DHL Account, please click here.

For personal assistance, please call us at the following numbers:

DHL Express Customer Service
Tel. +(52) (55) 5345 7000
01 800 7656 345

DHL Express Premises
Tel. +(52) (55) 5345 2000
 
 

1) Your Details

Your Name*    
Your E-Mail Address*    
Repeat E-mail*    
Your Location    
Your Postcode/Zip    
Your Lada*    
Telephone Number*    
Your Account Number (9 numbers)    
Your Air Waybill Number (10 numbers)    

2) Comment Details

Type of Comment*  
 Complaint
 Information
 Suggestion
 Congratulations
 Tracking Comment
 Web Site Comment
 Electronic Tools (Electronic Quoter Tool, Customer Connect, Import Express Online, Web Shipping)
 Other
 
Comments    
* Mandatory Fields.
 
 
 

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